News & Press
Celtrak Launch Festino - Operational Excellence for Utilities Companies
13/12/2007
Festino is a telematics-based IT solution designed especially for the operations management needs of companies involved in the distribution and maintenance of utilities - electricity, gas, water or telecommunications - as well as waste management and road maintenance.
The worldwide phenomena of utilities liberalisation, market deregulation and technology innovation has resulted in profound changes for these industries. A multitude of new players have entered the field to compete for customers across Europe. The new competitive pressures are also encouraging customers to demand fixed-price contracts for projects and service relationships, and to insist on higher standards of service.
In addition to the market pressures of competition, innovation and consolidation, the industry has to deal with the demands of state regulators: on top of the familiar obligations re service and price, the utilities industries now have to cope with increasingly strict transport, health & safety and environmental regulations.
In these challenging industries the core strategy for excelling in value creation, retaining existing customers and growing the business, is Operational Excellence - delivering your services to the market at the lowest total cost. Lowest total cost does not necessarily mean lowest price, rather it means that when all your costs to the customer are added up - rice, convenience, and quality of service - nobody offers better value!
Celtrak Festino provides utilities companies with new capabilities and business intelligence to increase the effectiveness and efficiency of field operations; Festino enables companies to streamline processes, increase coordination and optimise the utilisation of its remote and mobile assets.